Call Recording

Gain market share and customer base information about the top Call Recording software. Check out our list of Call Recording Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies

61186

Companies

130

Movements

Categories related to Call Recording

Top 5 Call Recording technologies in 2023

Over 61,186 companies are using Call Recording tools. CallRail with 68.68% market share (42,022 customers), NICE inContact with 6.23% market share (3,814 customers), RingCentral with 5.73% market share (3,509 customers),

CallRail

68.68 %

Market Share

42022

Customers
NICE inContact

6.23 %

Market Share

3814

Customers
RingCentral

5.73 %

Market Share

3509

Customers
Five9

5.27 %

Market Share

3225

Customers
Marketing 360

4.22 %

Market Share

2583

Customers
Others

9.86 %

Market Share

6033

Customers

Call Recording Customers by Employee Size

The majority of Call Recording category falls in the company size of 0 - 9 employees (23,066 companies), 20 - 49 employees (12,820 companies), 10 - 19 employees (4,437 companies).

Call Recording Customers by Geography

Companies using Call Recording technology software are majorly from the United States with 48,082 (90.71%), Canada with 2,479 (4.68%), United Kingdom with 1,209 (2.28%) customers respectively.

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Call Recording Customers by Industry

Top industries that use Call Recording for Professional Services (13,672), Healthcare and Lifesciences (5,977), Retail and CPG (3,930).

Market Share for Top Call Recording Technologies

Analyze the market share of popular Call Recording technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share
1	CallRail	42022	68.68 (%)
2	NICE inContact	3814	6.23 (%)
3	RingCentral	3509	5.73 (%)
4	Five9	3225	5.27 (%)
5	Marketing 360	2583	4.22 (%)
6	NewVoiceMedia	1284	2.10 (%)
7	ActiveDEMAND	1170	1.91 (%)
8	Talkdesk	819	1.34 (%)
9	PhoneWagon	443	0.72 (%)
10	Calabrio Call Recording	418	0.68 (%)
11	Nice Call Recording	334	0.55 (%)
12	Verint Call Recording (Verba)	281	0.46 (%)
13	Callback Tracker	206	0.34 (%)
14	8x8 Virtual Office	161	0.26 (%)
15	Chorus	119	0.19 (%)
16	Oaisys	116	0.19 (%)
17	Click2Coach	83	0.14 (%)
18	Kixie	83	0.14 (%)
19	PhoneBurner	82	0.13 (%)
20	UJET	70	0.11 (%)
21	Callcap	59	0.10 (%)
22	NICE Interaction Management	54	0.09 (%)
23	CrazyCall	47	0.08 (%)
24	Atmos	43	0.07 (%)
25	CallHub	30	0.05 (%)
26	Jog.ai	28	0.05 (%)
27	FluentStream	26	0.04 (%)
28	Nectar Desk	15	0.02 (%)
29	Virtual Observer	13	0.02 (%)
30	CloudCall	13	0.02 (%)
31	VPI Capture	12	0.02 (%)
32	PhoneCall	9	0.01 (%)
33	Ytel Platform	9	0.01 (%)
34	Track My Leads	4	0.01 (%)
35	3CLogic	2	0.00 (%)

Technology	Market share
CallRail	68.68 (%)
NICE inContact	6.23 (%)
RingCentral	5.73 (%)
Five9	5.27 (%)
Marketing 360	4.22 (%)
NewVoiceMedia	2.10 (%)
ActiveDEMAND	1.91 (%)
Talkdesk	1.34 (%)
PhoneWagon	0.72 (%)
Calabrio Call Recording	0.68 (%)
Nice Call Recording	0.55 (%)
Verint Call Recording (Verba)	0.46 (%)
Callback Tracker	0.34 (%)
8x8 Virtual Office	0.26 (%)
Chorus	0.19 (%)
Oaisys	0.19 (%)
Click2Coach	0.14 (%)
Kixie	0.14 (%)
PhoneBurner	0.13 (%)
UJET	0.11 (%)
Callcap	0.10 (%)
NICE Interaction Management	0.09 (%)
CrazyCall	0.08 (%)
Atmos	0.07 (%)
CallHub	0.05 (%)
Jog.ai	0.05 (%)
FluentStream	0.04 (%)
Nectar Desk	0.02 (%)
Virtual Observer	0.02 (%)
CloudCall	0.02 (%)
VPI Capture	0.02 (%)
PhoneCall	0.01 (%)
Ytel Platform	0.01 (%)
Track My Leads	0.01 (%)
3CLogic	0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Call Recording software market leaders?

Top leaders in the category for Call Recording software are CallRail, NICE inContact, RingCentral. Here, you can view a full list of Call Recording tools in the market.

How many companies use Call Recording software these days?

Around the world in 2023, over 53,791 companies are currently using one or more Call Recording software. Out of these, there are 48,082 companies using Call Recording tools that are originally from the United States .

Which company has the most significant market share in the Call Recording software space?

The top few companies that have the most significant market share in the Call Recording space are CallRail with 68.68 % of market share, and NICE inContact with 6.23 % of market share and RingCentral with 5.73 % of market share . Check for other Call Recording technologies market share here.

What are the top industries that usually use Call Recording softwares?

The top industries that use Call Recording software are Professional Services (13,672) , Healthcare and Lifesciences (5,977) , Retail and CPG (3,930) .