Customer Satisfaction Ratings

Gain market share and customer base information about the top Customer Satisfaction Ratings software. Check out our list of Customer Satisfaction Ratings Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies

287644

Companies

819

Movements

Categories related to Customer Satisfaction Ratings

Top 5 Customer Satisfaction Ratings technologies in 2023

Over 287,644 companies are using Customer Satisfaction Ratings tools. 123FormBuilder with 25.03% market share (71,985 customers), Tidio with 18.63% market share (53,576 customers), LiveChat with 13.70% market share (39,400 customers),

123FormBuilder

25.03 %

Market Share

71985

Customers
Tidio

18.63 %

Market Share

53576

Customers
LiveChat

13.70 %

Market Share

39400

Customers
Qualtrics

11.80 %

Market Share

33931

Customers
Podium

9.07 %

Market Share

26083

Customers
Others

21.79 %

Market Share

62669

Customers

Customer Satisfaction Ratings Customers by Employee Size

The majority of Customer Satisfaction Ratings category falls in the company size of 0 - 9 employees (112,690 companies), 20 - 49 employees (54,706 companies), 10 - 19 employees (22,765 companies).

Customer Satisfaction Ratings Customers by Geography

Companies using Customer Satisfaction Ratings technology software are majorly from the United States with 145,471 (69.94%), United Kingdom with 17,868 (8.59%), Canada with 10,431 (5.02%) customers respectively.

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Customer Satisfaction Ratings Customers by Industry

Top industries that use Customer Satisfaction Ratings for Professional Services (64,852), Retail and CPG (29,035), Technology (19,499).

Market Share for Top Customer Satisfaction Ratings Technologies

Analyze the market share of popular Customer Satisfaction Ratings technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share
1	123FormBuilder	71985	25.03 (%)
2	Tidio	53576	18.63 (%)
3	LiveChat	39400	13.70 (%)
4	Qualtrics	33931	11.80 (%)
5	Podium	26083	9.07 (%)
6	Yotpo	23995	8.34 (%)
7	UserVoice	4427	1.54 (%)
8	Broadly	3608	1.25 (%)
9	Wix Answers	3328	1.16 (%)
10	Genesys PureCloud	3061	1.06 (%)
11	Canny	2879	1.00 (%)
12	Bravo	2580	0.90 (%)
13	NiceJob	1956	0.68 (%)
14	Wootric	1661	0.58 (%)
15	Survicate	1583	0.55 (%)
16	ClickDesk	1528	0.53 (%)
17	Gainsight	1321	0.46 (%)
18	SatisMeter	1289	0.45 (%)
19	Grade.us	1164	0.40 (%)
20	Get Satisfaction	1078	0.37 (%)
21	Lithium	838	0.29 (%)
22	Customer Thermometer	492	0.17 (%)
23	xSellco Helpdesk	443	0.15 (%)
24	Blue Enterprise Surveys	431	0.15 (%)
25	Totango	402	0.14 (%)
26	Nextiva	366	0.13 (%)
27	AskNicely	358	0.12 (%)
28	Retently	353	0.12 (%)
29	LimeSurvey	316	0.11 (%)
30	Key Survey	309	0.11 (%)
31	MindTouch	303	0.11 (%)
32	Clarabridge CX Social	286	0.10 (%)
33	Hippo Video	225	0.08 (%)
34	SAP C4C Service	185	0.06 (%)
35	Honestly	158	0.05 (%)
36	Client Heartbeat	142	0.05 (%)
37	RepuGen	124	0.04 (%)
38	DTG	118	0.04 (%)
39	Ninchat	111	0.04 (%)
40	Intouch Insight	100	0.03 (%)
41	GetMoreReviews	99	0.03 (%)
42	SurveySparrow	94	0.03 (%)
43	Feedier	93	0.03 (%)
44	Starred	88	0.03 (%)
45	Helprace	84	0.03 (%)
46	QuickTapSurvey	83	0.03 (%)
47	CustomerGauge	77	0.03 (%)
48	IBM Service Delivery Manager	58	0.02 (%)
49	Nicereply	52	0.02 (%)
50	UserIQ	46	0.02 (%)
51	Emolytics	42	0.01 (%)
52	MaritzCX	42	0.01 (%)
53	Zonka Feedback	38	0.01 (%)
54	TurnTo	38	0.01 (%)
55	AceBot.ai	28	0.01 (%)
56	Temper.io	23	0.01 (%)
57	Preferred Patron Loyalty	23	0.01 (%)
58	Survey Anyplace	22	0.01 (%)
59	SightMill	19	0.01 (%)
60	CustomerLove	14	0.00 (%)
61	Reputology	13	0.00 (%)
62	Promoter.io	11	0.00 (%)
63	SimpleFeedback	9	0.00 (%)
64	Salesmachine	9	0.00 (%)
65	ReviewCaddy	7	0.00 (%)
66	CloudCherry	7	0.00 (%)
67	Promoter Ninja	7	0.00 (%)
68	Incogneato	6	0.00 (%)
69	Customer Happiness Score	5	0.00 (%)
70	Praiseworthy	5	0.00 (%)
71	ReviewSpreader	3	0.00 (%)
72	Polljoy	2	0.00 (%)
73	Annex Cloud Ratings and Reviews	2	0.00 (%)
74	Metriculator	2	0.00 (%)

Technology	Market share
123FormBuilder	25.03 (%)
Tidio	18.63 (%)
LiveChat	13.70 (%)
Qualtrics	11.80 (%)
Podium	9.07 (%)
Yotpo	8.34 (%)
UserVoice	1.54 (%)
Broadly	1.25 (%)
Wix Answers	1.16 (%)
Genesys PureCloud	1.06 (%)
Canny	1.00 (%)
Bravo	0.90 (%)
NiceJob	0.68 (%)
Wootric	0.58 (%)
Survicate	0.55 (%)
ClickDesk	0.53 (%)
Gainsight	0.46 (%)
SatisMeter	0.45 (%)
Grade.us	0.40 (%)
Get Satisfaction	0.37 (%)
Lithium	0.29 (%)
Customer Thermometer	0.17 (%)
xSellco Helpdesk	0.15 (%)
Blue Enterprise Surveys	0.15 (%)
Totango	0.14 (%)
Nextiva	0.13 (%)
AskNicely	0.12 (%)
Retently	0.12 (%)
LimeSurvey	0.11 (%)
Key Survey	0.11 (%)
MindTouch	0.11 (%)
Clarabridge CX Social	0.10 (%)
Hippo Video	0.08 (%)
SAP C4C Service	0.06 (%)
Honestly	0.05 (%)
Client Heartbeat	0.05 (%)
RepuGen	0.04 (%)
DTG	0.04 (%)
Ninchat	0.04 (%)
Intouch Insight	0.03 (%)
GetMoreReviews	0.03 (%)
SurveySparrow	0.03 (%)
Feedier	0.03 (%)
Starred	0.03 (%)
Helprace	0.03 (%)
QuickTapSurvey	0.03 (%)
CustomerGauge	0.03 (%)
IBM Service Delivery Manager	0.02 (%)
Nicereply	0.02 (%)
UserIQ	0.02 (%)
Emolytics	0.01 (%)
MaritzCX	0.01 (%)
Zonka Feedback	0.01 (%)
TurnTo	0.01 (%)
AceBot.ai	0.01 (%)
Temper.io	0.01 (%)
Preferred Patron Loyalty	0.01 (%)
Survey Anyplace	0.01 (%)
SightMill	0.01 (%)
CustomerLove	0.00 (%)
Reputology	0.00 (%)
Promoter.io	0.00 (%)
SimpleFeedback	0.00 (%)
Salesmachine	0.00 (%)
ReviewCaddy	0.00 (%)
CloudCherry	0.00 (%)
Promoter Ninja	0.00 (%)
Incogneato	0.00 (%)
Customer Happiness Score	0.00 (%)
Praiseworthy	0.00 (%)
ReviewSpreader	0.00 (%)
Polljoy	0.00 (%)
Annex Cloud Ratings and Reviews	0.00 (%)
Metriculator	0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Satisfaction Ratings software market leaders?

Top leaders in the category for Customer Satisfaction Ratings software are 123FormBuilder, Tidio, LiveChat. Here, you can view a full list of Customer Satisfaction Ratings tools in the market.

How many companies use Customer Satisfaction Ratings software these days?

Around the world in 2023, over 240,841 companies are currently using one or more Customer Satisfaction Ratings software. Out of these, there are 145,471 companies using Customer Satisfaction Ratings tools that are originally from the United States .

Which company has the most significant market share in the Customer Satisfaction Ratings software space?

The top few companies that have the most significant market share in the Customer Satisfaction Ratings space are 123FormBuilder with 25.03 % of market share, and Tidio with 18.63 % of market share and LiveChat with 13.70 % of market share . Check for other Customer Satisfaction Ratings technologies market share here.

What are the top industries that usually use Customer Satisfaction Ratings softwares?

The top industries that use Customer Satisfaction Ratings software are Professional Services (64,852) , Retail and CPG (29,035) , Technology (19,499) .