Customer Success

Gain market share and customer base information about the top Customer Success software. Check out our list of Customer Success Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies

71895

Companies

688

Movements

Categories related to Customer Success

Top 5 Customer Success technologies in 2023

Over 71,895 companies are using Customer Success tools. Agile CRM with 45.58% market share (32,767 customers), Yotpo with 33.39% market share (24,006 customers), Exceed LMS with 6.38% market share (4,589 customers),

Agile CRM

45.58 %

Market Share

32767

Customers
Yotpo

33.39 %

Market Share

24006

Customers
Exceed LMS

6.38 %

Market Share

4589

Customers
Five9

4.48 %

Market Share

3221

Customers
Front

2.67 %

Market Share

1922

Customers
Others

7.50 %

Market Share

5390

Customers

Customer Success Customers by Employee Size

The majority of Customer Success category falls in the company size of 0 - 9 employees (25,466 companies), 20 - 49 employees (20,325 companies), 100 - 249 employees (7,924 companies).

Customer Success Customers by Geography

Companies using Customer Success technology software are majorly from the United States with 40,002 (62.54%), United Kingdom with 6,847 (10.71%), India with 3,373 (5.27%) customers respectively.

Sign up for 6sense Revenue AI™ to get FREE verified B2B contact data.

Customer Success Customers by Industry

Top industries that use Customer Success for Technology (19,321), Professional Services (16,539), Retail and CPG (11,691).

Market Share for Top Customer Success Technologies

Analyze the market share of popular Customer Success technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share
1	Agile CRM	32767	45.58 (%)
2	Yotpo	24006	33.39 (%)
3	Exceed LMS	4589	6.38 (%)
4	Five9	3221	4.48 (%)
5	Front	1922	2.67 (%)
6	Gainsight	1322	1.84 (%)
7	ChurnZero	820	1.14 (%)
8	Copper CRM	702	0.98 (%)
9	Thought Industries	401	0.56 (%)
10	MindTouch	305	0.42 (%)
11	Hippo Video	225	0.31 (%)
12	UXPressia	177	0.25 (%)
13	Magentrix Communities	129	0.18 (%)
14	SuccessCOACHING	124	0.17 (%)
15	Userlane	119	0.17 (%)
16	Skilljar	119	0.17 (%)
17	Vitally	115	0.16 (%)
18	InGenius	104	0.14 (%)
19	Starred	88	0.12 (%)
20	CustomerGauge	77	0.11 (%)
21	Picnic	65	0.09 (%)
22	Kapta	55	0.08 (%)
23	Strikedeck	53	0.07 (%)
24	Adobe Analytics Cloud	52	0.07 (%)
25	ClientSuccess	52	0.07 (%)
26	Natero	42	0.06 (%)
27	Custify	37	0.05 (%)
28	Akita	33	0.05 (%)
29	VeriShow	30	0.04 (%)
30	Liveoak	27	0.04 (%)
31	Catalyst.io	25	0.03 (%)
32	Preferred Patron Loyalty	23	0.03 (%)
33	Komiko	18	0.03 (%)
34	CustomerSuccessBox	17	0.02 (%)
35	Bolstra	13	0.02 (%)
36	Salesmachine	9	0.01 (%)
37	Taskfeed	4	0.01 (%)
38	Freshsuccess	4	0.01 (%)
39	AppsForOps Timeline	2	0.00 (%)
40	3CLogic	2	0.00 (%)

Technology	Market share
Agile CRM	45.58 (%)
Yotpo	33.39 (%)
Exceed LMS	6.38 (%)
Five9	4.48 (%)
Front	2.67 (%)
Gainsight	1.84 (%)
ChurnZero	1.14 (%)
Copper CRM	0.98 (%)
Thought Industries	0.56 (%)
MindTouch	0.42 (%)
Hippo Video	0.31 (%)
UXPressia	0.25 (%)
Magentrix Communities	0.18 (%)
SuccessCOACHING	0.17 (%)
Userlane	0.17 (%)
Skilljar	0.17 (%)
Vitally	0.16 (%)
InGenius	0.14 (%)
Starred	0.12 (%)
CustomerGauge	0.11 (%)
Picnic	0.09 (%)
Kapta	0.08 (%)
Strikedeck	0.07 (%)
Adobe Analytics Cloud	0.07 (%)
ClientSuccess	0.07 (%)
Natero	0.06 (%)
Custify	0.05 (%)
Akita	0.05 (%)
VeriShow	0.04 (%)
Liveoak	0.04 (%)
Catalyst.io	0.03 (%)
Preferred Patron Loyalty	0.03 (%)
Komiko	0.03 (%)
CustomerSuccessBox	0.02 (%)
Bolstra	0.02 (%)
Salesmachine	0.01 (%)
Taskfeed	0.01 (%)
Freshsuccess	0.01 (%)
AppsForOps Timeline	0.00 (%)
3CLogic	0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Customer Success software market leaders?

Top leaders in the category for Customer Success software are Agile CRM, Yotpo, Exceed LMS. Here, you can view a full list of Customer Success tools in the market.

How many companies use Customer Success software these days?

Around the world in 2023, over 77,723 companies are currently using one or more Customer Success software. Out of these, there are 40,002 companies using Customer Success tools that are originally from the United States .

Which company has the most significant market share in the Customer Success software space?

The top few companies that have the most significant market share in the Customer Success space are Agile CRM with 45.58 % of market share, and Yotpo with 33.39 % of market share and Exceed LMS with 6.38 % of market share . Check for other Customer Success technologies market share here.