Unified Communications

Gain market share and customer base information about the top Unified Communications software. Check out our list of Unified Communications Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

Technologies

515906

Companies

29293

Movements

Categories related to Unified Communications

Top 5 Unified Communications technologies in 2023

Over 515,906 companies are using Unified Communications tools. Slack with 81.68% market share (421,400 customers), Bitrix24 with 3.88% market share (19,994 customers), monday.com with 2.17% market share (11,190 customers),

Slack

81.68 %

Market Share

421400

Customers
Bitrix24

3.88 %

Market Share

19994

Customers
monday.com

2.17 %

Market Share

11190

Customers
Mitel

2.14 %

Market Share

11047

Customers
Cisco Collaboration

1.54 %

Market Share

7950

Customers
Others

8.59 %

Market Share

44325

Customers

Unified Communications Customers by Employee Size

The majority of Unified Communications category falls in the company size of 0 - 9 employees (173,337 companies), 20 - 49 employees (167,834 companies), 100 - 249 employees (67,566 companies).

Unified Communications Customers by Geography

Companies using Unified Communications technology software are majorly from the United States with 270,452 (59.71%), United Kingdom with 45,326 (10.01%), India with 26,976 (5.96%) customers respectively.

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Unified Communications Customers by Industry

Top industries that use Unified Communications for Technology (167,853), Professional Services (153,732), Retail and CPG (46,583).

Market Share for Top Unified Communications Technologies

Analyze the market share of popular Unified Communications technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking	Technology	Customers	Market share
1	Slack	421400	81.68 (%)
2	Bitrix24	19994	3.88 (%)
3	monday.com	11190	2.17 (%)
4	Mitel	11047	2.14 (%)
5	Cisco Collaboration	7950	1.54 (%)
6	Crestron	5554	1.08 (%)
7	MangoApps	3633	0.70 (%)
8	CimpleBox	3480	0.67 (%)
9	RingCentral	3460	0.67 (%)
10	Five9	3195	0.62 (%)
11	Genesys PureCloud	3057	0.59 (%)
12	PBworks BusinessHub	2632	0.51 (%)
13	3CX	2320	0.45 (%)
14	Grasshopper	2118	0.41 (%)
15	Front	1908	0.37 (%)
16	Amdocs	1764	0.34 (%)
17	Slack enterprise	1139	0.22 (%)
18	BroadSoft	951	0.18 (%)
19	Jive Voice	887	0.17 (%)
20	Talkdesk	805	0.16 (%)
21	Dialpad	684	0.13 (%)
22	Cisco Expressway	671	0.13 (%)
23	Glia	574	0.11 (%)
24	Oracle BSS	532	0.10 (%)
25	Ericsson BSS	458	0.09 (%)
26	Netcracker	410	0.08 (%)
27	Dixa	383	0.07 (%)
28	Nextiva	356	0.07 (%)
29	Staffbase	325	0.06 (%)
30	Oracle Primavera Unifier	313	0.06 (%)
31	Asterisk	275	0.05 (%)
32	Cisco Meeting Server	253	0.05 (%)
33	Avaya Unified Messaging	217	0.04 (%)
34	Avaya Business Communications Manager	199	0.04 (%)
35	Cisco Hosted Collaboration Solution (HCS)	161	0.03 (%)
36	8x8 Virtual Office	160	0.03 (%)
37	Alcatel-Lucent OmniPCX	147	0.03 (%)
38	Avaya OneCloud UCaaS	134	0.03 (%)
39	Cisco UC500	133	0.03 (%)
40	Glip	125	0.02 (%)
41	IPC	122	0.02 (%)
42	InGenius	104	0.02 (%)
43	PanTerra	49	0.01 (%)
44	Flock - Helloflock.com	49	0.01 (%)
45	CrazyCall	47	0.01 (%)
46	Cisco MX300	46	0.01 (%)
47	Microsoft Azure Sphere	46	0.01 (%)
48	Convoso	41	0.01 (%)
49	MiVoice Office 250	41	0.01 (%)
50	Fuze	36	0.01 (%)
51	Alcatel-Lucent OpenTouch	33	0.01 (%)
52	Edify	27	0.01 (%)
53	FluentStream	25	0.00 (%)
54	Spoke Phone	25	0.00 (%)
55	Cisco Collaboration Room Endpoints	24	0.00 (%)
56	VersaStack	24	0.00 (%)
57	HCL Sametime	24	0.00 (%)
58	Cisco MX200	18	0.00 (%)
59	Teradata CDM	18	0.00 (%)
60	eXsight Call Accounting	17	0.00 (%)
61	Alcatel-Lucent Rainbow	13	0.00 (%)
62	Thinking Phones	13	0.00 (%)
63	eSpace Contact Center	12	0.00 (%)
64	Intermedia Unite	11	0.00 (%)
65	ShoreTel Sky Communicator	8	0.00 (%)
66	Mitel MiCloud Connect	6	0.00 (%)
67	Ivanti Unified Endpoint Manager	6	0.00 (%)
68	Alcatel-Lucent OXO Connect	4	0.00 (%)
69	Cisco HealthPresence	4	0.00 (%)
70	Cadebill	4	0.00 (%)
71	NetIQ Vivinet Assessor	3	0.00 (%)
72	Ottspott	3	0.00 (%)
73	Cisco Unified Web Interaction Manager	3	0.00 (%)
74	CallTools	2	0.00 (%)
75	Siemens Unify Openscape Office	2	0.00 (%)
76	CA Unified Communications Monitor	2	0.00 (%)

Technology	Market share
Slack	81.68 (%)
Bitrix24	3.88 (%)
monday.com	2.17 (%)
Mitel	2.14 (%)
Cisco Collaboration	1.54 (%)
Crestron	1.08 (%)
MangoApps	0.70 (%)
CimpleBox	0.67 (%)
RingCentral	0.67 (%)
Five9	0.62 (%)
Genesys PureCloud	0.59 (%)
PBworks BusinessHub	0.51 (%)
3CX	0.45 (%)
Grasshopper	0.41 (%)
Front	0.37 (%)
Amdocs	0.34 (%)
Slack enterprise	0.22 (%)
BroadSoft	0.18 (%)
Jive Voice	0.17 (%)
Talkdesk	0.16 (%)
Dialpad	0.13 (%)
Cisco Expressway	0.13 (%)
Glia	0.11 (%)
Oracle BSS	0.10 (%)
Ericsson BSS	0.09 (%)
Netcracker	0.08 (%)
Dixa	0.07 (%)
Nextiva	0.07 (%)
Staffbase	0.06 (%)
Oracle Primavera Unifier	0.06 (%)
Asterisk	0.05 (%)
Cisco Meeting Server	0.05 (%)
Avaya Unified Messaging	0.04 (%)
Avaya Business Communications Manager	0.04 (%)
Cisco Hosted Collaboration Solution (HCS)	0.03 (%)
8x8 Virtual Office	0.03 (%)
Alcatel-Lucent OmniPCX	0.03 (%)
Avaya OneCloud UCaaS	0.03 (%)
Cisco UC500	0.03 (%)
Glip	0.02 (%)
IPC	0.02 (%)
InGenius	0.02 (%)
PanTerra	0.01 (%)
Flock - Helloflock.com	0.01 (%)
CrazyCall	0.01 (%)
Cisco MX300	0.01 (%)
Microsoft Azure Sphere	0.01 (%)
Convoso	0.01 (%)
MiVoice Office 250	0.01 (%)
Fuze	0.01 (%)
Alcatel-Lucent OpenTouch	0.01 (%)
Edify	0.01 (%)
FluentStream	0.00 (%)
Spoke Phone	0.00 (%)
Cisco Collaboration Room Endpoints	0.00 (%)
VersaStack	0.00 (%)
HCL Sametime	0.00 (%)
Cisco MX200	0.00 (%)
Teradata CDM	0.00 (%)
eXsight Call Accounting	0.00 (%)
Alcatel-Lucent Rainbow	0.00 (%)
Thinking Phones	0.00 (%)
eSpace Contact Center	0.00 (%)
Intermedia Unite	0.00 (%)
ShoreTel Sky Communicator	0.00 (%)
Mitel MiCloud Connect	0.00 (%)
Ivanti Unified Endpoint Manager	0.00 (%)
Alcatel-Lucent OXO Connect	0.00 (%)
Cisco HealthPresence	0.00 (%)
Cadebill	0.00 (%)
NetIQ Vivinet Assessor	0.00 (%)
Ottspott	0.00 (%)
Cisco Unified Web Interaction Manager	0.00 (%)
CallTools	0.00 (%)
Siemens Unify Openscape Office	0.00 (%)
CA Unified Communications Monitor	0.00 (%)

FAQ

Find answers to the most often asked questions by users.

Who are the top Unified Communications software market leaders?

Top leaders in the category for Unified Communications software are Slack, Bitrix24, monday.com. Here, you can view a full list of Unified Communications tools in the market.

How many companies use Unified Communications software these days?

Around the world in 2023, over 589,064 companies are currently using one or more Unified Communications software. Out of these, there are 270,452 companies using Unified Communications tools that are originally from the United States .

Which company has the most significant market share in the Unified Communications software space?

The top few companies that have the most significant market share in the Unified Communications space are Slack with 81.68 % of market share, and Bitrix24 with 3.88 % of market share and monday.com with 2.17 % of market share . Check for other Unified Communications technologies market share here.